Professional Mediation

Conflict Solutions for a Better Workplace

Testimonials

Edward is one of the most engaging trainers I have ever had.  I now have both the tools and insights to handle challenging situations.

Kylie Anderson, BT Openreach, 2012

 

Edward is a fantastic instructor – supportive and provides great feedback! Thank you.

Joe Weltz, Microsoft, 2012

Edward helped us to challenge mind-sets that make our work more difficult.  I am excited to deal with situations of conflict and confident that I and my team are well equipped to help resolve organisational impasses.

Tim Ellis, Head of Programme Management, Royal Borough of Kensington & Chelsea, 2011

 

A highly skilled facilitator with a particular talent for achieving a balance between supporting and challenging the participants. Also, it was evident to me that he had a deep and wide knowledge of mediation and conflict handling which he shared with the group when needed. Overall, I appreciated his engaging manner, useful insights and his commitment to the groups’ learning.

I would have no hesitation in recommending Edward as a trainer and facilitator.

Jane Setten, Director, Engine Room Training and Development Ltd, 2010

 

You are, and I am sure will remain, one of the outstanding facilitators I have ever worked with. Your sensitivity, intuitiveness and knowledge/skills are completely AWESOME!

Glyn, HR Manager, Sussex University, 2007

 

Excellent trainer: Clearly very experienced and knowledgeable about the subject.

The pace was great – lots of practical exercises right from the start to engage and involve everybody. I also really enjoyed watching Edward mediate – he was exceptional.

Claire Mackinnon, HR Business Partner, Barclays, 2010

 

It was by far the best course I have been on in 29 years of policing.

Your knowledge around the subject was impressive.  You delivered the subject in a compact and meaningful manner with the tactful use of humour, which is always a winner with cops.

Inspector T. Mitchell, Professional Standards Manager, Wandsworth Borough, 2010

 

Extremely useful not only in my role as mediator, but in all roles of leadership, relationship and ‘followership.’

I have gained, and feel I can continue to cultivate, exceptional learning – Thank you!

Gloria Lloyd, HR Manager, Transport for London, 2010

 

Superb – Every police officer should have the benefit of this excellent training which offers new skills to deal with conflict on many levels. You were sincere and committed to mediation for the MPS. The delivery of the course was relevant yet refreshing, well paced and good quality.

Georgina Barnard, Detective Sergeant, Directorate of Professional Standards, 2010

 

You created a great space which allowed people to be vulnerable and able to share. You were warm, compassionate and vulnerable – really great.  Walking the talk!

Hazel Russo, Life Coach, 2010

 

High quality course with believable and committed facilitators – as useful internally as well as in “formal” mediation.

I have learnt new skills which will be of great benefit both personally and professionally.

Grant Urbani, Training Manager, MET Police, 2010

 

I particularly noticed the way you were able to highlight elements of our own group dynamics as part of our learning.

I felt we were in very experienced hands which made challenging work feel safe.

Robert Mitchell, Chaplain, Royal Free Hampstead NHS Trust, 2010